Services/Experience and commerce
Product design
Research, flows, and interface for software people have to use. We design the awkward cases — errors, permissions, empty states — not only the hero screen.
For Product teams shipping tools customers or employees cannot avoid.
Outcomes
- A flow tested with the people who use it
- A UI system engineers can build from
- Accessibility treated as scope
What is included
- Research and journey mapping
- Interaction design
- UI kit
- Design QA with engineering
Platforms: Figma, Design systems, WCAG
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