Services/Strategy and managed services
Application maintenance
The classic AMS brief, done with a product mindset: incidents, small changes, and a backlog that shrinks technical debt instead of only patching it.
For Enterprises with a portfolio of applications and a tired internal team.
Outcomes
- Known applications, known SLAs
- A change path that is not a project every time
- Debt called out in the monthly pack
What is included
- Transition and knowledge capture
- L1–L3 support model
- Minor enhancements
- Reliability and security patching
Platforms: Java, .NET, SAP, Salesforce
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